Why bother?
Good customer service is the life blood of any business. Although new customers are important good customer service will help generate customer loyalty and repeat business.
How To Gain A Customer Base From Mailing Lists?
Building up email address lists of potential and real customers is important in order to convert traffic into sales. People who are interested in the issue of a website can be informed regularily about special offers and news. A good email address list of buying customers is a good tool for the customer relationship management.
Automating your customer support…
My regular readers will know that one of the things I highly recommend doing with any online business is automating as many of your day to day tasks as possible.
Make An Action Plan To Improve Customer Service
Customer Service is a critical factor for keeping your clients coming back and ensuring they’ll refer you to others.
Vespa Launches Vespaway Customer Blog
Regular readers of my blog know that I am a big believer in empowering customer evangelists to act as a voice for your company.
When a Customer Has Done Everything to Get Your Goat
You try to make your customers happy. You sincerely WANT them to be pleased with your products and service. You go out of your way to provide quality and integrity in everything you do.
Conversagent Kicks Up Customer Service
Every company is in the customer service business. They may say they’re in the fast food business or the book selling business or cable TV business, but in the end business won’t succeed if you don’t offer good service to your customers. More and more companies offer services on the Internet for their customers to utilize. Often these services are difficult to navigate and when you get to the FAQs, you may have weed through 200 questions before you get to the one you need. Most people have been there.
Why Slicing and Dicing Your Customer List Can Give Your Customers The Most Targeted Message Ever!
Have you ever received a sales letter or marketing piece that didn’t speak to you at all?
Advanced Web Design Principles (Visitor to Customer conversion)
Home Page
Regardless of our connection speed, Internet users expect information to be readily obtainable, pages to download quickly and solutions at the click of the mouse.
Win Your Customer Over with Simple Courtesies
Walk into any store any day and there’s probably a lesson in customer service waiting for you. You could learn a great deal about how to treat your customer just by observing how you are treated as the customer!