Google Sends Partners to Search Appliance Customers
Google is giving new Enterprise Search Appliance customers an "ROI JumpStart". What this means is they're sending people to help…
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Tag: customers
Give Customers a Way to Interact or They’ll Go Elsewhere
Netpop Research recently released a report on social media use by consumers who have broadband Internet connections. The report indicates…
Facebook’s New Strategy: Ignore Your Customers
Remember all that talk about Facebook becoming more democratic? Despite the highly publicized rhetoric, all appearances point to a Mark…
Do Your Customers Trust You?
Making a purchase online, especially a substantial one, can be a nerve-wracking process for a consumer. The primary problem, aside…
Microsoft Helps adCenter Customers Get Help
Getting support for any product is often a painstaking and time consuming ordeal. There are parts of Microsoft that I…
iPhone Customers Most Satisfied
iPhone maker Apple ranks highest in overall customer satisfaction among business smartphone users, according to a new J.D. Power and…
Local Customers Use Internet More Than Yellow Pages
A new study has revealed that print yellow pages are no longer the main way customers seek local information. The…
Countrywide CEO Disgusted By His Customers
There are lots of rules for being a decent person. None of them apply to banking, as we’ve seen again…
Customers Cry Foul On Wal-Mart’s DRM Decision
In yet another shutdown of DRM servers, following on the heels of Yahoo and MSN Music,Wal-Mart is also shutting down their…
OK, Not All Customers So Satisfied with Apple
Customer satisfaction has proven to be one of Apple's strong points, as indicated by the American Customer Satisfaction Index (ACSI)…
