For the first time in three years, overall customer satisfaction with e-commerce has fallen, ending steady growth over the same period, according ForeSee Results’ annual American Customer Satisfaction Index. At the bottom of the customer satisfaction barrel: eTrade, eBay, and Priceline.
Priceline, Zagat Survey Partner
Priceline.com has entered into an agreement with Zagat Survey, which will provide exclusive online hotel reviews for priceline customers to access for free.
Zagat survey information will cover hotels, restaurants, attractions in the US and some international locations. The Zagat information, along with traveler reviews from priceline customers will feature more than 600 cities and thousands of hotels, restaurants and attractions.
Priceline Introduces One-Stop Travel Reservation Site
William Shatner and priceline.com are going where the pioneer Internet travel service has never gone before.