Where Is My Pizza?
Customer Service starts with the customer ... in applying just a little thought. Let me try a scenario ... You…
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Tag: Customer Service
What Ever Happened to Customer Service?
Have you ever been fortunate enough to experience this seemingly extinct concept called "customer care?" If so, you're one of…
Dont Scare Away Your Customers
Common small potato tip-offs-
Customer Service is 10% Aptitude and 90% Attitude
Here's a rhetorical question. Have you ever dealt with the employee at a company who obviously didn't care one ounce…
Your Customers Want What You Want
You know, it's very odd. Many business owners sit back and wonder why their customers are "so hard to get…
Taking Time For You
Whether you're a small one-man show or an international corporation, customer service should be a primary focus of your business.…
Take The Focus OFF Your Customers
Through all our customer service training - whether formal or informal - we've been taught that we need to put…
Do You Make It Easy?
Elementary definition: marketing primarily pertains to bringing in new customers. Customer service deals with subjects along the lines of keeping…
It’s Not What You Say But How You Say It
How often have we all heard that statement? However, especially in customer service, it is very true. I see evidence…
When Calling “Technical Support” You Should Also Reach “Customer Service”
Technical support has long been the department in corporations that offers guidance when end-users have difficulty with mechanical or technological…
