Customer Service IS Corporate Messaging
How many corporations know how its customer service (CS) department and personnel are interacting with the public ...
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Tag: Customer Service
I hate Comcast … (Jennifer Rice)
I normally don't rant about negative experiences on my blog, but I'm hoping that my little post about how much…
How to Deliver Exceptional Customer Service
Having been in business a number of years, I'm amazed at the number of people who don't have the slightest…
Creative Customer Service Strategies
Customers are kind of funny. They will rarely tell you how you messed up, they will simply leave. Poof...gone!
12 Sure-Fire Ways To Improve Your Customer Service Skills
I would like to dedicate this article to my father-in-law Alec! His life was the true role model of dedication…
Small and Mid-Sized Manufacturers’ ERP Opinions
Most small and mid-sized manufacturers view potential cost-savings as the top reason to implement an enterprise resource planning (ERP) application,…
Customer Service: Stop Sabotaging Your Customer Relationships
If you've called for customer service recently you're familiar with this recorded message "This call may be recorded or monitored…
Ten Ways to Help You Improve Your Customer Service
1. Stay in contact with customers on a regular basis. Just as it is bad news to send out too…
Ten Ways To Improve Your Customer Service
1. Stay in contact with customers on a regular basis. Offer them a free e-zine subscription.
Do your Customers Waste your Time?
I saw a post on a marketing forum a few weeks ago and it was from a chap that had…
