What is an Acceptable Response
Many online marketers work odd hours, with no beginning of the day and no real end. How does this impact…
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Tag: Customer Service
Increase in Customer Sales = Increase in Customer Service
One of the most popular questions asked in online business forums or even by my customers and subscribers is this…
Quality Customer Service
What does customer service mean to you and your business on the internet? How do you satisfy you customers? What…
What the Taco Bell Manager Taught Me About Customer Retention
I didn't plan to get a marketing lesson. I really just wanted a steak chalupa! But as I went through…
Keep Customers Coming Back To Your Web Site With Timely, Well-Written E-mail Responses
Countless marketing articles have been published offering advice on how to drive qualified traffic to Web sites. Luring visitors is…
Great Telephone Skills
Having good telephone skills is crucial as the call may be the catalyst for a prospective sale or provide vital…
Customer Service Finds A Home in Cyberspace
Press 1 to get your balance. To make a payment, press 2. If you need additional assistance, please say "other"…
Is Your Staff Contaminated? 3 Ways to Stop it From Spreading!
I was just at my local Post Office on the Monday morning following Mother's Day. For once, there was no…
Who Says the Customer is Always Right?
We all know the old adage, "The Customer is Always Right." If you are an online business owner or offline…
The Critical Ingredients for Great Customer Service
I never thought I would get to a point in my life where all I wanted to do was to…
