Amazon is widely recognized as the most successful ecommerce site in history.
Changing Consumer Attitudes Drive CRM
Changing consumer attitudes are driving Customer Relationship Management. Fuelled by Internet induced expectations and an even increasing mood of self reliance among customers, companies have to compete in an environment where communication, buying processes, data management, delivery and service are all-important in the battle for longterm, profitable relationships.
Building Consumer Confidence Builds Sales
Many small online business owners have yet to understand the sheer power that comes from building consumer confidence. They struggle with sales month after month, but still, when someone tells them their site design needs help, they get offended. “I spent a lot of time building my own site!” is the reply.
Consumer Confidence Drops in July
Consumer confidence in the United States fell in July after jumping in June. The Conference Board reported that the consumer confidence index dropped to 103.2 from 106.2 in June.
Inflation Low, Consumer Prices Flat, Retail Sales Up
Last month, consumer prices were flat, while retail sales grew more than expected. Energy prices fell shortly, which may have added to consumers’ desire to spend.
Consumer Impact on Advertising Grows
Consumer impact and influence is growing. The New York Times details how consumers are interacting with advertising campaigns and influencing their outcome.
Consumer Confidence Index Rises In June
For the second month in a row, The Conference Board reports an increase in a key tracking index.
First Decline in Consumer Prices In 10 Months
Consumer prices fell for their first time in 10 months in May at 0.1%, while energy prices declined following record highs in the previous months.
After Months of Rising, Consumer Prices Fall in May
Consumer prices took their first fall in 10 months last month at 0.1% as energy prices fell after reaching record highs in the months before.
America West and US Airways To Get Consumer-Friendly
America West and US Airways are planning to merge, and become the first full-service nationwide airline with a low-fare pricing structure that is “consumer-friendly”.