Why communication is so important when selling to a global market
Today it is easier than ever to start and run a global business. Our advances technology has made the world…
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Tag: communication
Living With Integrity How To Handle Broken Promises
Each and every day, we all make promises. We make these promises in many different ways, and in a variety…
Know Thy Audience
A few weeks ago, I got an interesting letter in the mail. It was a cordial invitation to join the…
Good Communicators Create Successful Companies
It's always interesting to study the internal and external communication policies and procedures of small and medium size businesses. Companies…
“5 Ways to Make Your Presentations Sizzle”
1. If you're currently using visual aids, stop for a while. It's really easy to try and let the slides…
It’s Not What You Say But How You Say It
How often have we all heard that statement? However, especially in customer service, it is very true. I see evidence…
Damage Control
Ooops! It happens to the best of us. You certainly didn't mean to, but you've managed to make a customer…
Discussing vs. Sending Price
In addition to connecting price to value, to help you justify your pricing there are a few more guidelines to…
Five Leadership Conversation Principles
Managers are hired for their technical skills and experience but fired due to a lack of leadership ability. Most do…
Communication: Management’s Responsibility
I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United…
