Archive
Getting Ready for a Media Interview
If you're in business, especially if you are doing business on the Internet, the day will come when you are invited to…
Part of the
network
network
Customer Service: Beyond Company Policy
There's more to customer service dealing with order fulfillment, returns, complaints and questions. Good customer service is based on respect and concern --- qualities that can't be spelled out in a company policy.
Java VM and Windows 98
Dear Carey, Hi, I lost all java on my win 98se machine .I've done everything short of reinstalling the OS. I reinstalled MS java VM Did not work. So I tried Suns Java, installed it And it still does not work. I uninstalled it then reinstalled it still nothing did this 8 times. I consulted with sun about 4 times, and they told me to…
Are You an Entrepreneur or Simply Self-Employed?
Are you an entrepreneur or are you self-employed? It's not just semantics. Entrepreneurs are leaders who know how to make their business grow over the long haul. Self-employed people continue working as they did when they were employed, but now they are their own boss.
How to Write an Effective Letter of Complaint
You're so mad you could spit. That #*^$% company got your order wrong again. You're gonna fire off a letter that'll make made their head spin. Nobody's gonna treat you like that!
Keeping an Eye on the Competition
Do you know what your competition is up to? Are they gaining on you? Preparing to launch a new product? Planning an expansion? Facing bankruptcy?
