Where Is My Pizza?

Customer Service starts with the customer … in applying just a little thought. Let me try a scenario …

You see an ad in your local newspaper for a new home- delivery pizza service, so you decide to give it a try. You call them, you order the one with all the trimmings and they give you the usual response that your pizza will arrive in 10 minutes. Sixty minutes pass slowly and still no pizza.

E-marketplace ; Facts and Fictions

Not long ago, industry pundits were touting B2B marketplaces or exchanges as Internet era panacea for productivity and cost- cutting problems of corporate world. Buoyed by excessive investor interest and driven by a desire to cash in on the enormous dot-com valuations of late 90s, marketplaces were sprouting like autumn mushrooms. With the collapse of stock market, it did not take much time for burgeoning B2B marketplaces to come to a screeching halt!

Considerations For a Portal Site with Search Engine Presence

A client of mine is developing a large portal site using Oracle 9i AS and has asked me whether this program will have any effect on the search engine presence that their site already maintains. Can you tell me whether there are any issues I have to consider in optimising this site for the search engines (above the normal considerations) and what limitations the software might bring in this area.

Many thanks indeed for any help you can give.
Yours faithfully
Rachel S.
Artychoke

My First Commission Check!

Finally! — I have researched Internet Marketing for six months. I have analyzed everything that has come down the CyberSpace Turkpike. Some are zippy little sports cars which zip on by in a flash — never to be seen again. Some are expensive gas-guzzlers that meander down the road. Some are Mac Trucks filled with lots of products. And…I’m still on my bicycle…

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