Archive
Web Accessibility and Your Business
One of the things I find I'm most often fighting with my peers and competitors is the need for your website to…
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The Benefits of EQ Coaching for Mid-Level Executives and Professionals
The majority of CEOs, executives and professionals are left-brained -- analytical, linear, and focused. They are good with numbers, and in communication tend to listen to the actual word spoken, word-by-word, missing the nuances, the expressions, the tone of voice, i.e., the "other" 90% of verbal communication.
Web Site Architecture and Search Engines Part 2
Reader question: I hear search engine marketers talk about site architecture all of the time and how important it is for search engine optimization. What exactly is site architecture and how should I be implementing it on my Web site?
New Product Spotlight
KANA has announced the release of its service resolution management (SRM) solutions, targeted to help reduce the costs associated with resolving customer issues through assisted and self-service applications. KANA SRM includes KANA Self-Service applications (to provide customers with multichannel tools and a service portal to help manage their relationship with the enterprise); KANA Assisted Service (to provide service agents with current and consistent knowledge); and…
Interview With Dakota Sullivan of LookSmart
Vice President of LookSmart, Dakota Sullivan, is apparently a very busy man. Nevertheless, he finally took time out to be interviewed by Web Rank CEO Kalena Jordan. In the interview, Mr Sullivan reveals how the Yahoo/Inktomi deal will affect LookSmart, the new features LookSmart will be introducing for Small Business Listings customers shortly and why he thinks WiseNut is a better search engine partner for…
Top 10 Mistakes Made in Business Plans
Lenders and investors may see hundreds of business plans in a single day. Make your business plan stand out against the rest, and avoid these common mistakes.
