Microsoft Great Plains as ERP and Microsoft CRM as Client Relation Management system is very robust combination and could serve midsize to large corporation as Business System. Being VP IT or IT Director you need to foresee the positions to have in your IT department to do internal MS Great Plains and MS CRM support.
Support is Where Brands are Won and Lost
If brand loyalty is best measured by gut feeling then there are few better ways to test its strength than when a customer requires support, because that’s when feelings are high. Today, most organizations pretty much wash their hands of the customer after they’ve sold them the product. This is a shot-sighted strategy.
Gmail To Support Mobile Technology
Google’s email service, Gmail, has been the topic of much discussion among the internet communities. Every aspect of Google’s new service has been dissected, with both negative and positive points of view receiving equal time. All the while Gmail hasn’t even left its beta testing stage.
How Much Human Support Does Your Website Truly Require?
Struggling to decide between automated systems and human support for your website? Find the perfect balance for maximum efficiency.
Adding Automatic Update Support to your Application
We would like to introduce a simple component which retrieves version information from the website and if there is a newer version available it will download update files via HTTP/HTTPS/FTP and run the update.
How To BOOST Your Profits With FREE Support
In my unfortunate experience, many internet business owners, even well-known ‘names’, offer a very poor level of post-sale customer support.
When Calling “Technical Support” You Should Also Reach “Customer Service”
Technical support has long been the department in corporations that offers guidance when end-users have difficulty with mechanical or technological processes. Most of us call a tech support department to ask questions about our computer, our VCR, our satellite dish or perhaps our Internet service. For those of you who manage a technical support team, let me make a gentle reminder that tech support should also provide customer service.
Starting a Home-based Office Support Business?
Are you tired of the rat race and thinking about resigning your Stress City job and starting an office support business in a month or so? Hmmm. You might want to come back and re-read this article if things don’t work out. I won’t say, “I told you so!” Promise.
Using the Windows 2000 Adminpak and Support Tools
Included with Windows 2000 Server products is a utility known as “adminpak” which allows you to administer your Windows 2000 network from a Windows 2000 Professional machine that is located on the network (assuming you have permissions in Active Directory to do so; this is not a backdoor for crackers).
With The Right Support You Can Reach The Stars
Everything of any great consequence is built on a strong foundation. The world’s most enduring icons of power, prestige, determination and success – the great pyramids at Giza – depend as much on the bedrock beneath them as on the skill of the stonemasons to survive. So it is with all of us.