Tag: strategies

Customer-centric Business Strategies

“Customer relationship management is a business strategy to select and manage the most valuable customer relationships. CRM requires a customer-centric business philosophy and culture to support effective marketing, sales, and service processes. CRM applications can enable effective customer relationship management, provided that an enterprise has the right leadership, strategy, and culture.” -The CRM Primer, http://www.crmguru.com

Downtime Strategies For Building eBusiness

When I first began my business I would freak out every time the phone stopped ringing, until I learned the importance of the down times. Now whenever they occur, I simply get away from it for a little while. It seemed that whenever I watched and waited nothing happened but when I left the situation and put my mind on something else, things shifted. By changing my focus, new ideas would bubble up and I would feel more creative. So although it may seem as if you’ve done all you can, more than likely there’s a whole lot you haven’t tried yet.

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