If you’ve called for customer service recently you’re familiar with this recorded message “This call may be recorded or monitored for quality purposes.” I immediately think to myself, “Oh great, here comes the game of 20 questions.”
AOL Expands Service for Kids
America Online and 4Kids Entertainment launched an all-new world on AOL’s KOL service for kids. This new area gives kids access to customized content, video, games and interactive features from more than 10 popular brands represented by 4Kids.
Overture’s New Advertiser Service Enhancements
Overture launched three new advertiser service enhancements designed to simplify sponsored search marketing and increase qualified leads for advertisers worldwide.
IBM Expands On Demand Service
IBM is expanding its on demand service centers in North America, Europe and Asia to help meet growing marketplace demand.
AOL Boosts AIM Relay Service
Hamilton Relay Services will now be accessible through AOL’s AIM Relay Service. The AIM Relay Service builds upon the popularity of the AOL Instant Messenger (AIM) service within the deaf, hard of hearing and speech-disabled communities.
Rent A Coder & Other Service Auctions
You may be in the market for a new website. Perhaps you may be looking for a new logo or a database constructed for yourself or a small business.
Ten Ways to Help You Improve Your Customer Service
1. Stay in contact with customers on a regular basis. Just as it is bad news to send out too many emails to customers, it is just as bad to not stay in contact with them. Customers don’t want to feel abandoned. So don’t.
WebTrends On Demand Named Best Site Analysis Service
WebTrends today announced its WebTrends On Demand was named the Best Site Analysis Service by the third annual Windows IT Pro Readers’ Choice Awards.
AOL Canada and Star Choice Sign Agreement to Offer Netscape Accelerated Internet Service
New Netscape Online accelerated service up to five times faster, for less cost than standard dial-up services.
Yahoo! BB Launches First Revenue-Generating Software Streaming Service
SOFTBANK BB today launches its new “BB Soft” software streaming service business.