It’s one of the largest costs in all different types of organizations, yet it’s also one of the most unknown costs. It’s employee turnover.
R = EOC (Recruitment and Retention = Employer of Choice)
Problems with staffing and retention may not be due to bad hires or a low unemployment rate.
Keeping in Touch: The Surefire Client Retention Strategy
Want to know the secret that all successful independent professionals and small business owners possess? The savvy ones know that the secret to long-term success lies in keeping in touch with their clients.
Measuring & Managing Visitor / Customer Retention, Part 2
Measuring Potential Value with LifeCycle Metrics
This whole potential value measurement issue is, of course, the big problem embedded in the preaching you hear on LifeTime Value, CRM, and these portfolio models of customer value. How do you deal with this whole “potential value” question, how do you actually measure it and act on it?
Measuring & Managing Visitor / Customer Retention
You have probably heard or read references to the “portfolio” approach to managing customers and their value.
Princeton Softech Announces Soution for IBM TotalStorage Data Retention 450
Cost-Effective Data Management Solution for PeopleSoft Users Addresses Availability and Business Management Needs.
Whats Next in Web Analytics: Visitor / Customer Retention
Let’s say you are in charge of marketing the web site. You have a multitude of media choices, but not an unlimited budget.
What the Taco Bell Manager Taught Me About Customer Retention
I didn’t plan to get a marketing lesson. I really just wanted a steak chalupa! But as I went through the Taco Bell ordering line, my day took an interesting twist.
Poor Page Design and Visitor Retention
In the never ending search engine promotion battle, one of the most frequent questions asked by site owners is “why isn’t my site listed”? When web pages don’t magically appear in the Top 10 rankings of the major search engines, it’s usually Google & Co. who are blamed. Trouble is, the actual process of submitting sites is just one part of the web marketing equation, and the responsibility for generating traffic lies at the feet of the site owner, not the search engines.
Retention : Successful Strategies For Keeping Your Most Valued Employees
Retention issues are vital to the success of any organization. Companies devote tremendous resources to attracting and hiring good people, yet they must be just as diligent about retaining them. To do this, effective retention strategies must be created that are based on one common theme — enhancing employee loyalty. An organization earns loyalty by creating a positive working environment that is stimulating and emphasizes an employee’s personal growth. It is sustained through a culture that encourages motivation, energy, innovation, and that accommodates to an employee’s lifestyle.