A new Harris Interactive poll called YouthQuery examines the way teens communicate using a variety of technologies such as the Internet, cell phone, text messaging and other forms of communication. According to Suzanne Martin, PhD, Youth and Education Researcher at Harris Interactive, “Teens utilize different modes of communication in different social contexts".
Online Credit Service Settles With FTC
Consumerinfo.com who does business as Experian Consumer Direct and claims to offer a free credit report has been socked with a $300,000 fine from the Federal Trade Commission for failing to disclose to consumers signed up for their service that they would be enrolled in a credit-monitoring program and charged $79.95.
Online Consumers Can Get Satisfaction
Customer satisfaction with the e-commerce industry has improved for the second year in a row and is close to an all time high, according to the American Customer Satisfaction Index, released today by the University of Michigan with e-commerce partner ForeSee Results.
The e-commerce industry received a score of 80.0 on ACSI’s 100-point scale, almost breaking its previous record in 2003 with a score of 80.8.
The e-commerce sector continues to do well in terms of satisfying customers and surpasses the national ACSI aggregate score (74.9) by 7 percent.
Photobucket Offers Online Video Mashups
Photobucket has launched a new service that will allow its 35 million users to do video editing online with technology powered by Adobe. The Adobe Web based video remix and editing technology is currently in Beta. Users can now combine photos, videos, text, and music to create videos or mashups of content from their Photobucket albums.
Kids Do More Than Play Games Online
For children ages 6-11 the most common online activity is playing games with 48 percent saying they had done so at least once in the last month according to new data from Experian Simmons. While that is not a major revelation what is surprising is that 21 percent said they had used the Internet to do homework and research.
Micro-Business Execs Spend More Time Online
JupiterResearch, a firm that provides information on the impact of the Internet and consumer technologies on business, has found that executives operating very small businesses or micro-business executives are unique when it comes to their online behavior when compared to other online users and business executives.
Social Media, Blogs and Online PR: Their Power
When you attend conferences, read blogs or popular search marketing sites you’ll find plenty of subject matter experts in search marketing tactics ranging from search engine optimization to pay per click to local marketing and social media. It’s great to get those specific perspectives, but I get a lot of feedback from businesses that appreciate a more holistic approach to marketing online.
Search Tool Increases Online Sales For Retailer
Fry, Inc, a ecommerce design, development and managed services provider, has announced that the Web site design and re-launch of ShoeMall.com increased sales for the online retailer by 44 percent in 2006.
Gemstar-TV Guide Announces Online Acquisitions
Gemstar-TV Guide International Inc. a media, entertainment and technology company, announced that it has purchased a number of television-focused Websites; TVShowsOnDVD.com, TV-now.com, and Fansof RealityTV.com as well as certain assets of eVoke TV.
The goal of the company is to broaden the reach of TV Guide Online’s network. In June, of 2006, they purchased JumptheShark.com and plan to redesign the site for a February 28 launch.
Taxes, Travel On Your Mind Online
A pair of opposing ideas have been occupying web surfers as they cruise the Internet: the desire to ditch the office for a week in the sun, and the need to pay Uncle Sam his annual due with the money you might otherwise use for that vacation.