The conventional wisdom is that outsourcing has been very bad for the U.S. Information Technology workforce.
What Ever Happened to Personalized Service?
If you’ve ever written to a company that over-uses automation or form letters, you’ll understand the feeling of teeth-gritting *frustration* with canned responses that don’t even begin to answer your question.
Whatever You Fear Has Already Happened to You
That huge elephant, I thought to myself for the 100th time, tethered on that tiny stake. They can weigh up to 7 tons, and there was this huge elephant rocking back and forth, kept from moving more than a few feet by an electric fence? 25 armed men? No, by a small chain on a tiny stick.
What Ever Happened to Customer Service?
Have you ever been fortunate enough to experience this seemingly extinct concept called “customer care?” If so, you’re one of the few that has yet to experience true customer service online. More often than not, we get terrible service, discourteous service, or a complete and total lack of service. Sound familiar yet?
What Happened? Troubleshooting Poor Response from Ad Campaigns
Too many small business owners today run ad campaigns that get little to no results, and they have no idea why. When you have the knowledge to troubleshoot the poor responses, you also have the knowledge to make the needed changes so that – next time – your sales improve! Let’s take a look at the breakdown of an ad campaign, and how to determine what went wrong.