Tag: experience

Sales As A Positive Experience

No matter what your age or stage in life, some words come with preconceived meaning. “Sales” is one of them. For most people, it means being put in a position to have to buy something you don’t want at a price you can’t afford. Therefore, how do you conduct a critical element of the small business marketing process without incurring the negative impact of the word “sales”?

Web Traffic Analytics and User Experience

“Analytics.” The word sounds technical, number-crunchy, maybe even a bit boring. We information architects and user experience folks tend to prefer dealing with the real users, the designs, and the creative expression of our ideas, and not so much with the numbers. We spend our time developing prototypes, testing designs with users, and then interpreting those results for a creative solution that provides outstanding user experiences. But our exposure to the data and measurement end can be limited, or nonexistent.

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