Tag: errors

SQL Errors 101

Many programmers hit a brick wall in their SQL queries, slowing development to a crawl and causing an over abundance of hair loss and coffee consumption. If you have been staring at the screen with a blank look and a pounding heart, wondering what you did to deserve this mess, you have come to the right place. In this article I will unveil the six most common SQL query errors and give you tips on stress prevention.

Answering Customer Service E-mail: Five Errors to Avoid

We’re turning our focus this new year to customer service e-mail messages, those “answers” we receive in our inboxes when we write to customer service representatives (CSRs) for help. Our research method: Send hundreds of customer service questions and requests via e-mail. We’ve e-mailed everyone — from Fortune 500s to ma-and-pa companies, from public corporations to nonprofits and government agencies. We’ve solicited customer service e-mail from clients and colleagues. What we’ve learned so far: (1) Lots of customer service representatives lack the basic writing skills they need to communicate with customers. (2) Lots of companies are sending out embarrassing, inaccurate, business-damaging e-mail disguised as “help.”

Handling 404 errors with email – and a twist…

Everyone has seen an HTTP 404 error at some point. You follow a link on a web page, and BOOM – File not found. Perhaps the author spelt it incorrectly, or the page was uploaded to the server by mistake. I’ll show you how to handle this gracefully*, and send an email to yourself so the problem gets fixed. But first, what did I mean when I said “Make money from error handling”?

Back To Top