There is no doubt in my mind that being a Customer Service Representative (CSR) is one of the most demanding jobs today. Why? These dedicated professionals solve other people’s problems all day long – everyday. That is emotionally draining to say the least.
How to Best Qualify Your Customers
Q. I am new to the consulting business. Many of my friends, some/some consultants, some not, tell me I should be qualifying my clients. I don’t know what it means. I know how qualify is used in sports and when applying for a job, but what does it mean when working with customers? …From a small business owner named Carl.
How To Convert Visitors To Customers
Do you wonder why the industry average of conversion rates of a customer buying on web sites is only 2 percent?
10 Reasons To Survey Your Visitors, Subscribers And Customers!
1. You’ll find out what type of content visitors want to see at your web site. This will attract your visitors to revisit and read the content.
When Your Customers Steal
You know it’s a slow news day when the news programs on TV turn
their attention to their favorite new consumer warning. “Beware
of online businesses!” they cry. “YOU could be SCAMMED on the
Internet!”
20 Super Hot Ways To Make More Money From Your Customers!
1. Insert a brochure for another product in the first product package your customer buys from you.
Complaining Customers Are Good
Remember the Coca Cola marketing disaster a few years ago? They tried to switch Coke drinkers to New Coke. It didn’t work. Fortunately, the company quickly recognized the problem and had the resources to recover fast. Their follow up research revealed that only 1 unhappy customer in 50 takes time to complain. The other 49 just quietly switch brands.
4 Alternative Ways To Gain Lifetime Customers
Explore strategies to maximize potential lifetime customers, including bartering, negotiation, offering freebies, and competitive pricing.
Let Your Customers Improve Your Business Website
Harness the power of customer feedback to enhance your website. Integrate tailored feedback forms and watch your online user experience soar.