Maintain Customer Attention Span
With customer attention span becoming shorter and shorter, e-commerce businesses and small online entrepreneurs alike are looking for creative and…
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Tag: customer
Customer Evangelists – Referral Rusiness
Getting referral business and new customers, through recommendations by satisfied customers and clients, is a dream of most business owners…
Google Customer Feedback Form for Ranking WebSites
As I was doing my regular (track orders) reports I've clicked through a URL to see our company's Order Thank…
Robo-selling Doesn’t Create A Customer Relationship
In a post earlier today, the usually-on-the-money Jim Berkowitz at the CRM Mastery blog had a post entitled "Turning Sales…
IT and Help Desk Customer Satisfaction Surveys Drive Performance
IT and help desk customer satisfaction surveys provide information and insight for achieving breakthrough increases in IT and corporate effectiveness.
SEO – Does it Wreck the Customer Experience?
At the Chicago Search Engine Strategies conference held earlier this month, two themes were repeated in various ways by different…
SEO Improves Customer Service
A group blog I write for on occassion is hosting a carnival of customer service and invited the group to…
How Not To Handle Customer Service Calls
I awoke this morning to a few inches of snow on the ground. Nothing unusual here in Colorado, but as…
The Secret To Building Good Customer Relationships
While it may be your first reaction to make new sales or pursue bigger clients, the truth of the matter…
Building Your Customer List With a Newsletter
It is important to note a few points when writing your newsletter. Do not rush this and plan your publication…
