Targeting your customers is vital to your business success.
SoftBrands Announces Newly-updated Menu of Customer Services
Services and New Solution Allows Customers to Focus on Core Value Added Capabilities.
Whats Next in Web Analytics: Visitor / Customer Retention
Let’s say you are in charge of marketing the web site. You have a multitude of media choices, but not an unlimited budget.
Ten Ways To Improve Your Customer Service
1. Stay in contact with customers on a regular basis. Offer them a free e-zine subscription.
10 Secrets to Online Success (its all About the Customer)
You’ve got your web site online. You’re on top of the search engines. You have killer web site copy. Now all you have to do is wait for the sales to roll in right? Well not exactly.
WebTrends 7 Achieves Record Customer Adoption
WebTrends today announced that after less than two months on the market more than 3000 customers — 800 of them new to WebTrends — have already adopted WebTrends 7.
Creating Customer Value
The purpose of business is to create and retain a customer. It much truer for an internet business.
Increase in Customer Sales = Increase in Customer Service
One of the most popular questions asked in online business forums or even by my customers and subscribers is this :
Quality Customer Service
What does customer service mean to you and your business on the internet? How do you satisfy you customers? What can you learn about customer service from the big boys’?
What the Taco Bell Manager Taught Me About Customer Retention
I didn’t plan to get a marketing lesson. I really just wanted a steak chalupa! But as I went through the Taco Bell ordering line, my day took an interesting twist.