CRM – Turning Customers Into Clients
Estimates that 20 percent of customers account for 80 percent of total revenues in some businesses is a wake-up call!…
Part of the
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network
Tag: customer retention
You’ve got a Mailing List. Now What?
You thought that if you could just get people on your e-mailing list, you'd be on Easy Street. Part of…
Auction Sales – Keeping Customers You Worked So Hard To Get!
Congratulations, your auction was successful, payment received and now it's time to ship the item(s) to the customer.
Reasons Why People Usually Don’t Buy Again
There are many psychological reasons why people will buy from the first time and why they do not buy from…
What’s The Customer Service Buzz About Your Business?
If you're a regular reader of my column you know that my number one pet peeve is bad customer service.…
Marry Your Marketing Plan
Make a vow to keep up your marketing schedule in good times and not so good times.
Direct Mail Postcard Rules
It's a fact that your customers are your best leads. This means that the most likely people to purchase your…
Rules of Thumb for Marketing to Your Past Customers
Keeping in touch can dramatically increase business, when done properly.
Customer Lifetime Value – The Key To Maximizing Your Profits!
The greatest asset to your business is your Customer, specifically, your Customer Lifetime Value.
Delta Cuts Fares to Fill Flights
Delta Air Lines will cut prices for last-minute travelers in an effort to get customers back to the airline and…
