Stripping Down CRM to Pint-Size Simplicity
Over the past decade, companies have spent untold millions on the promise of CRM-that a single, shared view of the…
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Over the past decade, companies have spent untold millions on the promise of CRM-that a single, shared view of the…
After a good bit of speculation, IBM and Siebel have finally embraced the software-as-service model with the announcement of an…
We're good at implementing CRM technology, but our projects can still fail if we ignore the human element. Don't let…
1. Determine what your inquiry handling or sales lead management system must include. Construct a flow chart of the process,…
Siebel Systems is best known for its commanding share of the CRM market. Recently, the company has opened up to…
An interview by Carol Parenzan Smalley, Managing Editor, CRMGuru Which CRM solution to buy? One that touts itself as best-of-breed…
There is a need for more marketing accountability and precision; companies should look at ROI across the enterprise, for example,…
As I enter my 19th year in the CRM industry, I can safely say that I've gotten some perspective on…
Congratulations! You've taken your first step toward your network marketing career by finding the company that is right for you…
If there's one thing I've learnt in over 3 years of web marketing, it is this: you *must* follow up…