Aptitude tests measure your skills, abilities, values, interests and personality in order to help you determine which careers you might be best suited for and eliminate those that you are not.
Customer Service is 10% Aptitude and 90% Attitude
Here’s a rhetorical question. Have you ever dealt with the employee at a company who obviously didn’t care one ounce whether your problem got solved or not? Of course! Everyone has. How did that make you feel? No doubt, you were aggravated, frustrated and disgusted. You probably just wanted to say, “Can I talk with somebody who cares just a little bit?!”
Test Your Work-Online Aptitude
How successful will *you* be online?
Use these questions as a tool to identify what you’ll want to work on as your build your success.