SES: Searcher? Oh, Behave!

The way searchers behave on search engines provides a lot of insight into what companies can do to improve their search services. A SES San Jose panel covered some recent enlightenment on searcher behavior research.

Making Sense out of a Mess

It's funny, after several years, countless projects, big successes and humbling failures, I still to this day stumble and stutter when casually asked: "so what do you do?"

If It Looks Like An Ad, They’re Not Looking At It

Usability expert Jakob Nielsen dropped a few bombshells in his latest Alert Box usability report. Banner blindness isn't exactly a new topic – everybody knows by now it exists – but the results of this study suggest that ad network placements aren't worth a warm pitcher of spit.