Archive
Training Lesson: Knowing When To Close The Sale
Do you think of closing the sale as something you do TO the customer, or something you do WITH the customer? If…
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Eight Sources of Negotiating Power and How to Get More
Negotiating power plays a major role in every type of negotiation, whether it's a labor negotiation, political negotiation, or a buy-sell negotiation. Both the buyer and the seller have power in a negotiation. Power is each side's perception of its strength or weakness in comparison to the other. This perception of power affects the ability of each party to achieve its own goals. The more…
Zig Ziglar On Age
The 1828 Noah Webster dictionary defines old as "outgrown usefulness; belonging to the past; shabby; stale." I can't imagine that you would lay claim to any of these adjectives concerning the way you feel about life.
Training Lesson: Staying Positive In A Negative World
Now hear this: Studies at Harvard and Stanford reveal that 85% of the reason a person gets a job and gets ahead in that job is because of his or her attitude. Only 15% of the time does it have anything to do with technical or specific skills!
Zig Ziglar On Customer Service
Customer Service gets a lot of lip service. However, Geoff Gregor, the manager of special services with American Airlines (at John Wayne Airport in California) takes that term seriously and follows the biblical admonition: "He who would be the greatest among you must become the servant of all."
The Power of Eloans and Mortgages
If you will be needing a loan or mortgage, there is no greater way to shop and compare prices than online. One of the great benefits of the Internet is letting the average consumer (like you and me) share information like we've never been able to before! We can shop and more importantly, compare, the prices and services of all kinds of financial services in…
