Develop Workshops and Promote your Business

Pssst! Want to make money while promoting your business? Deliver workshops or training events in your area of expertise, and you'll accomplish both. You'll also establish yourself as an expert in your field.

3 min read Archive

Marketing Scams and Hype? Just Say No

When I started my business in 1996, I developed my business plan around the Internet. I use the Internet to find customers, resources, information and products and services. The Internet provides wonderful opportunities to new entrepreneurs and opens up possibilities that weren't previously available.

3 min read Archive

Outsourcing: A Viable Option for Today’s Business Owners

A software developer phoned recently to ask me to edit the writing in a PowerPoint file that will be shown to possible investors. Nothing is unusual about a self-employed writer getting a phone call from a potential client. It becomes a little unusual, however, when we learn that the developer resides in Gujarat, India and I am situated in Vancouver, Canada.

6 min read Archive

Customer Service: Beyond Company Policy

There's more to customer service dealing with order fulfillment, returns, complaints and questions. Good customer service is based on respect and concern --- qualities that can't be spelled out in a company policy.

4 min read Print

Java VM and Windows 98

Dear Carey, Hi, I lost all java on my win 98se machine .I've done everything short of reinstalling the OS. I reinstalled MS java VM Did not work. So I tried Suns Java, installed it And it still does not work. I uninstalled it then reinstalled it still nothing did this 8 times. I consulted with sun about 4 times, and they told me to…

4 min read Archive