Outsourcing: A Viable Option for Today’s Business Owners

A software developer phoned recently to ask me to edit the writing in a PowerPoint file that will be shown to possible investors. Nothing is unusual about a self-employed writer getting a phone call from a potential client. It becomes a little unusual, however, when we learn that the developer resides in Gujarat, India and I am situated in Vancouver, Canada.

6 min read Archive

Customer Service: Beyond Company Policy

There's more to customer service dealing with order fulfillment, returns, complaints and questions. Good customer service is based on respect and concern --- qualities that can't be spelled out in a company policy.

4 min read Print

Java VM and Windows 98

Dear Carey, Hi, I lost all java on my win 98se machine .I've done everything short of reinstalling the OS. I reinstalled MS java VM Did not work. So I tried Suns Java, installed it And it still does not work. I uninstalled it then reinstalled it still nothing did this 8 times. I consulted with sun about 4 times, and they told me to…

4 min read Archive

Are You an Entrepreneur or Simply Self-Employed?

Are you an entrepreneur or are you self-employed? It's not just semantics. Entrepreneurs are leaders who know how to make their business grow over the long haul. Self-employed people continue working as they did when they were employed, but now they are their own boss.

3 min read Archive