Appreciative Inquiry: A Powerful Project Leadership Tool

I was recently introduced to a concept called appreciative inquiry (AI) at a conference in Phoenix, Arizona, called Amplifying Your Effectiveness. I was so excited about the possibility of using AI with project teams that I searched the internet to find more information. I discovered that Dr. David L. Cooperrider of Case Western Reserve University is one of AI's primary originators. AI originally grew out…

Six Quick Tips for Holiday Online Retailers

If you're an online retailer looking at the impending holiday season, you might think it's too late to make any changes to your website that will affect holiday sales. You might even be thinking you'll just have to see how the season shakes out online and make changes next year.

The History Of Sales : Dale Carnegie is Still With Us

I've recently been hearing sales companies talk about how they are 'helping their buyers buy' with a system that is the 'next thing' after Consultative Selling. After becoming familiar with their concepts and methods, I've come to believe they are correct: they are definitely on to the next iteration. But of what?