Backstabbers Lose
Whatever are people thinking when they are two-faced? Are they really thinking that people are stupid and can't see the…
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Tag: workplace communication
TELLING THE TOUGH TRUTH
You have all had the experience of either having to tell the tough truth...or, of having wanted to tell the…
How Do You Get People to Listen to You?
Have you noticed people pretending to listen? They nod their head and murmur, "a-huh" but the truth is they are…
Professionalism on the Internet: Will it ever REALLY exist?
Everyone seems to be writing articles about professionalism on the Internet lately. And, as much as I hate to conform…
Are YOU the Victim of Business-Threatening Rumors?
In the online business world or otherwise, people are going to say things about you or your business in an…
It’s Not What You Say But How You Say It
How often have we all heard that statement? However, especially in customer service, it is very true. I see evidence…
What You Need to Know About Office Politics
Emotional intelligence means knowing how to get along and it can move your career ahead. How do you handle office…
Managing Up
If you are like most people, when you think about the everyday meaning of the word manage you are usually…
The Magnitude of Email Attitude!
Wanting to have a successful business is something we each hope to achieve and most of us do all the…
An Emotionally Intelligent Workplace Culture: Is It For You?
"As much as 80% of adult 'success' comes from EQ," said Daniel Goleman, author of "Emotional Intelligence," and he asserts…
