1) Use a live instructor. Adults learn best by doing, practicing, and experiencing. Effective instructors customize their programs to meet people’s needs, provide counsel on individual challenges, and respond to questions. Videos, CDs, and E-learning are seldom effective for primary learning.
Why Training Fails
Sometimes when I conduct my workshop on Effective Meetings, one of the participants will ask, “Where’s my boss?”
Five Questions To Ask A Technical Training School — BEFORE Signing Up
As with any field, there are good technical training schools, and bad ones. When you sign up with one of these schools, you’ve made a significant investment in time and money.
Quality Assurance for Linux Training
The President of the Linux Professional Institute attended Linux World Expo in London to announce the launch of a quality assurance program for Linux training in the UK.
10 Things you Should Know about IT Training
In the bid to acquire skills and knowledge in today’s information age, many are turning to IT Training.
New Horizons Signs Agreement with Planet 3 Wireless for Wireless Network Training
New Horizons Computer Learning Centers the world’s largest independent IT training provider, has signed an agreement with Planet 3 Wireless to deliver courses mapping to Planet 3 Wireless’ Certified Wireless Network Administrator (CWNA) certification.
Let’s Make Training More Interesting!
Many HR managers believe that by sending their workers to participate in external training programs, they have fulfilled their responsibilities. This is not the best situation. In this article, I will be emphasizing on how to increase the interest-level of your employees who attend the training program taking into consideration that there is increasing cultural diversity and computer literacy in the workplace.
Do Your Employees Really Need Customer Service Training?
If you go to the doctor with a headache, do you demand a particular treatment before she examines you? Of course not! Well then, why do managers send their employees for customer service training — before they know what the problem is? Another common mistake is to bring in a motivational speaker to talk to staff that has to fight dysfunctional work processes day after day. It’s like putting a band-aid on a cancer. Even the best employees can’t do their jobs if the job itself is an obstacle course!
Ensure a Return On Training (ROT)
If there is one thing for certain that successful business people and organizations understand, it is the need for a good Return On Investment (ROI). They are looking for time well spent or, to make sure they receive real value for the money they spend. (After-all time is money). Productivity will always be the name of the game. Minimize the input, maximize the output.
The Training Trap
Lots of my clients call me up to ask that I train their staffs in various skills. The concerns usually sound like, “These guys need to learn to communicate” or “They just can’t seem to get things done” or “Our customers always seem upset with us.”