America Online has decided to throw their hat into the voice-over IP industry by introducing an AOL-branded VOIP feature called AOL Internet Phone Service.
Service Pack 2 Will Be Downloaded On April 12
Starting next Tuesday, April 12, machines running Windows XP without Service Pack 2 installed will no longer be able to block delivery of the much-discussed update. Machines without it installed will have the potentially 200-plus MB SP2 downloaded to their computers, no questions asked.
Gravity Storm Announces Release Of Service Pack Manager 7.0
Gravity Storm Software, a leading provider of Windows patch management solutions, announced the release of the latest version of Service Pack Manager (SPM) v7.0 which now includes functionality to manage the Windows firewalls on Windows XP and Windows Server 2003 network machines.
Corporate Entities Slow To Install XP Service Pack 2
A study conducted by AssetMetrix determined a large number of corporate PCs have been slow to install Microsoft’s Windows XP Service Pack 2.
Microsoft Launches Windows Server 2003 Service Pack 1
Yesterday, Microsoft made the Windows Server 2003 Service Pack 1, which addresses a number of security issues, available to public.
Blaster Author To Perform Community Service
Jeffrey Lee Parson, author of the Blaster-B Internet worm, settled his case with Microsoft today. In January, Parson was sentenced to 18 months in prison for launching a denial of service attack against the Redmond-based company.
Choice Media’s PPC Service
Choice Media, one of the largest healthcare information networks on the Internet, has launched a Pay-Per-Click service for advertisers called GoText, Inc.
Conversagent Launches Automated Service Agent For Time Warner Cable
Conversagent, a developer of customer service software solutions, today announced the launch of a branded Automated Service Agent (ASA) for Time Warner Cable called “Ask TWC”.
Cathay Pacific Airways Expands Service
Cathay Pacific Airways announced the expansion of existing service between its Hong Kong hub and key cities around the world.
What’s The Customer Service Buzz About Your Business?
If you’re a regular reader of my column you know that my number one pet peeve is bad customer service. Nothing chaps my backside more than paying hard-earned money for a product or service only to have the provider of said product or service become apathetic, obnoxious or just downright rude after the transactional smoke has cleared.