PayPal has just launched a new service called PayPal Mobile.
Driving Consumer Confidence in Self-Service
We all know the frustration of poorly designed automated systems. You email customer service only to receive an automated response that doesn’t answer your question.
Amazon Selling Simple Storage Service
The online retailer has added a new service for users: a low-cost virtual closet where people can put in and take out their data online, and pay for just what they store and transfer.
Performancing Launches Metrics Service
Nick Wilson announced the debut in public beta of the Performancing Metrics service aimed at professional bloggers and their blogs.
Customer Service Blogs: Communication is key
Customer service blogs are one of the most powerful types of business blogs, for keeping open the lines of communication, between company and customer.
Apple Prepping Movie Service
Feature-length films could be a click away from iTunes users if the company moves forward with a plan to offer on-demand movies, as hinted at in a survey from a California firm.
Gmail Hints At Managed Domain Service
An intrepid blogger delved deep into the JavaScript underpinning Google’s Gmail service, and found a snippet of code pointing to a potential feature.
Blog Monitoring As PR Service
Sparked by a survey that Brian Oberkirch at WeblogsWork is getting underway, an interesting conversation has been taking shape on the Naked Conversations Blog (see comments thread) about blog monitoring as an emerging service/business opportunity among PR and marketing firms:
Unleashing the Power of the Service Supply Chain
Manufacturers are starting to embrace the aftermarket for increased revenue, stronger customer relationships and more dynamic lifecycles.
Sophos Could Be Gmail Antivirus Service
One curious researcher wanted to answer the Gmail antivirus question – who’s providing the service? – and compared Gmail virus detection results to those generated by several antivirus product vendors.