What’s The Customer Service Buzz About Your Business?
If you're a regular reader of my column you know that my number one pet peeve is bad customer service.…
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Tag: service excellence
How to Deliver Exceptional Customer Service
Having been in business a number of years, I'm amazed at the number of people who don't have the slightest…
3 Ways to Guarantee Your Service Gets A Passing Grade!
Have you ever been a lost customer? I mean a "real customer" who was left behind, left alone, feeling like…
Quality Customer Service
What does customer service mean to you and your business on the internet? How do you satisfy you customers? What…
Support is Where Brands are Won and Lost
If brand loyalty is best measured by gut feeling then there are few better ways to test its strength than…
15 Ways To Build Customer Loyalty (Excerpt from “How To Start Your Own Business”)
There was a time when customers were fiercely loyal. Today, however, customers seem to have a "what's in it for…
9 Ways to Keep Clients Coming Back for More
A lot of effort is put into getting new clients. We all know our client base will change. Previous clients…
Giving the Gift of Great Customer Service
Do you find yourself on a constant search for innovative and creative ways to thank your customers for their business?…
10 Ways to Exceed Your Client’s Expectations Every Time!
The following tips are just a few of the things I do as examples of setting my service apart from…
Customer Service is 10% Aptitude and 90% Attitude
Here's a rhetorical question. Have you ever dealt with the employee at a company who obviously didn't care one ounce…
