Tag: people

What to Do When People Want Everything for Free: How to Politely Get Rid of Mooches

It’s a sticky situation. A prospect, a site visitor, or just a casual acquaintance asks for your help or advice on something. You gladly give it, thinking it’s a one-time “favor.” But instead of providing a little free advice, you’ve opened the door to an onslaught of mooching! Now, every time you check your email, you find question after question. What do you do?

The People Factor: Collaborative Decision-Making

Times are, um, interesting: companies are either stripping down to the bare necessities or recreating their business models so they can be ready for the future in new ways. In your company, you may be creating new strategic initiatives or hiring/firing/reorganizing staff. You might be adopting CRM technology or extending your current technology into other departments. You’re rebranding. You’re repositioning products.

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