Tag: management

Provisioning/User Management System Upgrades: Part One

Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The current provisioning/user management system was written with homegrown software. It has not had a major update for several years. Each day, he is getting more and more frustrated. No matter how hard he tries, he cannot keep up with the increasing workload. New employees are screaming for their system ids and have no way of checking their id creation status. Existing employees are demanding timely updates to their ids when they transfer across business units. Ex-employees exist in the system months after departure. His frustrated manager will be meeting with him this afternoon to talk about his “unresponsiveness.”

Cycle Time Reduction – Driver to Supply Chain Management Results

Whether you are a 3PL, manufacturer, wholesaler, distributor, retailer, importer, exporter, supplier, customer, logistics service provider or other type of firm that participates in supply chain management, a major key to success is time compression. Increasing velocity, rapid response to changing market conditions, minimizing time-and sustaining that velocity–are the reasons for collaboration, integration, supply chain visibility and other endeavors to accelerate the movement of product and information.

Content Management Systems: Whats the Catch?

“Content Management System” (CMS) is an expression that is widely used in relation to Web site development and maintenance today. Maybe even more than widely: the search for “Content Management System” returned 2,190,000 results pages from Google. What’s so special about it? Is a CMS a must for any individual or company that owns a Web site? Can you do without it? If you know the answers to these questions, you don’t have to read any further – this article is for those who want to find out what a CMS is and whether they need it at all.

Making the Case for Customer Profile Management

Take a look around any airport, shopping center, or restaurant and you’re bound to see people using anything from mobile phones to BlackBerries to pagers to access both voice and data services. As telecommunications customers use more services like text messaging, multimedia messaging, and personalized content delivery over more types of mobile devices, the relationship between the customer and his service provider becomes more complex.

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