Reams have been written about what makes for a special or exceptional CEO. The fact that all these articles, business school courses and debates later – we still have very few exceptional CEOs, says none of us has found the “formula”.
How to Deliver Exceptional Customer Service
Having been in business a number of years, I’m amazed at the number of people who don’t have the slightest idea of what customer service is. Customer service is not a way of doing things – it’s an attitude.
The 7 Traits of an Exceptional & Successful Entrepreneur
How often have you either referred to or considered the expression, “Success is a journey and not a Destination?” Probably many times, yet often being in a hurry to get there, we forget that success is not an end unto itself, but is instead an ongoing process.
How to Deal with Discouragement and Develop Exceptional People Skills
Ever feel like giving up? Do you ever feel so discouraged that even one more day of frustration will be too much to handle?
Opening the First Face-to-Face Meeting with a Prospect – Average or Exceptional?
What do you think of this opening with a prospect?
“I’m ______ from _____. Thank you for taking time out of your busy schedule to meet with me. I appreciate your time since I know this is your busy season. On the phone you mentioned you are looking to modify your X system. What I’d like to do today is talk about what we can do to help you meet your objectives.”
3 Exceptional Selling Secrets!
1) TOO MANY CHOICES
Sell a few products on your web site instead of selling a large amount of products. Too many choices can overwhelm your visitors and they won’t buy. Haven’t you ever had too many choices and could not decide?
You can always insert a flyer into your product’s package to sell your other products. It could direct your customers to a different web page where you sell the other half of your products.