Customer Service Blogs: Communication is key
Customer service blogs are one of the most powerful types of business blogs, for keeping open the lines of communication,…
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Tag: customer
How to Drive the Right Customer Management Software
As companies battle to win new customers and keep current ones, more companies wanting to leverage their sales and marketing…
Customer Focus: First Rule of Scientific Content Management
The science of content management begins with a deep understanding of your customer. The Web is more likely to push…
Customer-Focus: Getting to Truly Know Your Customers
Asking people directly what they think can confuse them and lead them to make poor choices. Giving them too much…
Web-Based Learning Management Systems Deployed In Customer Support Settings
In many respects, e-learning has matured as a technology and industry.
Find Out What Your Customer Really Needs From Your Website
If there is one reason-more than any other-why a website fails, it is because it doesn't understand its customers.
7 Customer Acquisition Schemes Your Competitor is Hiding From You
Customer Acquisition is beyond doubt the number one priority for all serious business owners.
Mobile Problems Customer or Network Responsibility?
Mobile content consists of ring tones, logos, pictures, wallpapers and other content offered on web sites for download. Just surf…
Customer Evangelism: Leveraging Blogs for Brand Advocacy
The potential of blogs to turn customers into brand evangelists. Understand the power and strategies of using blogs for brand…
IRS Requests PayPal Customer Records
Some customers may be using offshore credit cards to evade paying income taxes and illegally transferring money out of the…
