Ten Questions For Small Business Expert Bernie Meineke
#1. What are three (3) trends you are seeing in small business start-ups? Laid off workers seem to be starting…
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Tag: Customer Experience
Being a Pro in the Service Business: Uniforms – Image & Perceptions
The time has come for all faded jeans to pass. For all torn tee shirts to seek the shortest path…
The 10 Pitfalls of Customer Service and How to Avoid Them
All too often our customers look to us for guidance, and don’t get what they expect. Instead they get excuses…
Your Marketing Mantra
There's a 15-word marketing mantra that's covered in Marketing 101, that you need to know. It's: By the time you're…
The Golden Rule of Marketing
As a current small business owner and corporate marketing manager, I have seen marketing from both sides of the fence.…
Email Marketing Success
Every marketer tells you to answer questions when marketing a product, service or business. One of the first questions they…
Is Your On-Line Business Customer Friendly?
Customer service is increasingly seen as one of the most valuable uses for a commercial World Wide Web site. Your…
An All Powerful Marketing Principle
Trust is that one single factor that in itself can propel your business empire beyond limits.
Press One and Go Directly to Voice Mail Jail
For some people “voice mail” means the voice mail menu system—or “voice mail jail.” You know, when you dial the…
Your Business Through Your Customers’ Eyes
(Dear Old Dave) There is a basic reality in marketing that is much too frequently ignored: most owners see their…
