Getting to know you. Personalization is important
The other day I was making my way through my favorite shopping mall. You know the scene! Crowds of people,…
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Tag: Customer Experience
Branding Basics
Branding is the process by which you attempt to differentiate your business from your competitors. Just as a brand will…
Open Doors by Catering to Your Clients
Clients they are the most important influence in the success of any business. It is vital to keep them satisfied…
Everything You Need to Know About Customer Service
Drive down any street; on both sides are businesses competing for your dollars. They have their beckoning signs, their displayed…
Successful Online Gift Shop Marketing
With all the great wholesale companies available, virtually anyone can throw up a WWW shingle and start a gift shop.…
Crawford House Collectibles – Remember Your Customer
For me, the key to revising this site is to look at each element and say: does it help or…
Toolup.com Peer Review – Emphasize What’s Important
My first impression of toolup.com is it is an attempt to be like officedepot.com, buy.com, and other dot.coms. The only…
Are These Common Email Mistakes Costing You Business?
I hope that you have already learned not to type your email in ALL CAPS as that is considered YELLING.…
Complaining Customers Are Good For Business
Remember the Coca Cola marketing disaster a few years ago? They tried to switch Coke drinkers to New Coke. It…
Continuous Communication: Making Your Site Speak
A Site Review Of Ent Federal Credit Union By Edward Hadome of EdwardHadome.com. From what I see the major problem…
