Every company is in the customer service business. They may say they’re in the fast food business or the book selling business or cable TV business, but in the end business won’t succeed if you don’t offer good service to your customers. More and more companies offer services on the Internet for their customers to utilize. Often these services are difficult to navigate and when you get to the FAQs, you may have weed through 200 questions before you get to the one you need. Most people have been there.
Conversagent Launches Financial Services Automated Service Agent
Conversagent, a developer of online customer service software solutions, recently announced the launch of an Automated Service Agent (ASA) for Harrisdirect.
Conversagent Launches Automated Service Agent For Time Warner Cable
Conversagent, a developer of customer service software solutions, today announced the launch of a branded Automated Service Agent (ASA) for Time Warner Cable called “Ask TWC”.