10 Ways to Exceed Your Client’s Expectations Every Time!
The following tips are just a few of the things I do as examples of setting my service apart from…
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Tag: client communication
Get Business Now: Play by the Marketing Rules
Marketing a business is like any game. If you know the rules you are much more likely to win. All…
Want More Money & Less Stress? Set Some Boundaries!
At 2pm last Wednesday, I got a call from one of my clients. Before I could barely utter my "hello,"…
Is Your Client an Idiot?
Short answer: Yes. Long answer: Probably.
Tips for Effective Telephone Use
The lowly telephone is an indispensable item of business equipment. Still, if improperly used, this necessary item can cause client…
How To Raise Your Fees
There comes a time when it is inevitable that you must raise your fees in order to maintain both your…
Busting the Home-Biz Myths
Don't believe all the guidelines and hype about running a business from home. Some of the rules, set out in…
Know Thyself and Thy Business
I recently interviewed a prospective client. I asked her to briefly describe what she did. She said it was complicated,…
Top Ten Pricing Potholes Service Professionals Often Fall Into
These issues have happened to us every now and then. Unfortunately, they are rampant in certain industries, like IT or…
Streamlining Project Management for the Web Designer
The project management of a web design job can make or break the project. If you are a web designer…
