Tag: business

Collecting Debts From “Big Shot” Business Owners

Q) Dear Jim – I’m an administrative assistant and I do bill collections for our company. Some of the owners who owe us money act like they are real big shots; they just walk all over me so I end up getting flustered, losing my composure and often I don’t get the money. I’ve read your book, “Past Due,” and gotten a lot from it, but sometimes I just can’t get through those four steps in the collection call before I lose them. What should I do?

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