So my earlier post on the social media services gap kicked up some discussion, and as always, that’s a good thing, right, but I purposely left something out of that post that’s worth touching on now, even if consensus is still lacking — that’s billing.
How To Choose The Right Small Business Billing Software
If you own or manage a small business, you know how much time can be spent chasing down paper invoices, purchase orders and sales reports.
How To Handle Customer Billing Snafus
Q: I just discovered that for the past six months I have been billing a client half of what I should have been. Should I just include the total of the past due balance on his next bill or contact him first to let him know that it’s coming? This client has been difficult in the past, so I’d rather not deal with him until I absolutely have to. My partner, on the other hand, thinks we should call the client and let him know what’s going on before sending the bill. What do you think? — Louis K.