You may have heard of a company called Shavlik. They were recently named as one of the fastest growing technology companies in North America.
Automating your customer support…
My regular readers will know that one of the things I highly recommend doing with any online business is automating as many of your day to day tasks as possible.
Automating Tasks in Linux using Cron
Linux has a powerful task scheduler called Cron. Cron will allow you to run commands automatically at times specified by you. Cron is similar to the task scheduler you find in Windows. To keep track of the schedules and tasks it has to run, Cron requires a file called Crontab (CRON TABle). All the Cron schedules and tasks should be stored in this table. The Crontab files cannot be directly edited. You can add or delete entries in the crontab file using the crontab command.
Save Time, Make More Money: Automating Your Sales
It’s going to be another long day. Your heart sinks as you stare at the dozens of emails sitting in your mailbox, awaiting your response. Most of them are asking for approximately the same information, yet you have to answer them all manually. You want to provide excellent customer service – which means no bulk email – and so you also need to respond within the same day.
“Paid in Full: Get What’s Yours by Automating Receivables”
In any business endeavor, an owner may encounter multiple sweaty-palmed experiences. Customers may engage in multi-tiered assaults ranging from vehement criticism of a product or service, censure for (the lack of) customer assistance, objection to time lag for delivering said product or service and the airing of numerous other grievances.