Google 411’s Impressive Debut

 Today, I was driving in San Francisco with a couple of other SEO-types and we spotted a prominent billboard for Google’s 411 service.

Google Versus Facebook

Some Google employees are leaving Google for social site Facebook. Well, “some” isn’t a trend, but a couple of the remarks of those that left offer insightful perspectives.

Fear & Marketing

Yesterday I had the great pleasure of addressing 100 marketers from the Pittsburgh chapter of the American Marketing Association. As I began to speak, I found that the PowerPoint file was corrupted on the conference's laptop. And so was the copy on their flash drive. I was faced with doing my presentation with no slides. That experience was enough to put me in a mind…

Facebook: The Awkward Teenager

Kara Swisher, who writes for All Things D, had a couple of posts on Facebook recently that got me thinking again about the social-networking site. In the first one, Kara said that using Facebook often seems like “children’s hour,” because of all the goofy applications and widgets that your friends and acquaintances are constantly adding (and trying to get you to add as well).