SEO Step Ten Of Ten: Keeping It Up

Sustaining Search Rankings and Increasing Site Conversions Over the past three months, the WebmasterRadio.FM show Webcology and Murdok have run a joint series of radio shows with corresponding articles on the ten basic steps or stages shared by most effective SEO campaigns. Today, we cover the last section (but certainly not final points) in a round-up article aptly named, “Keeping It Up”.

Customers Satisfied With Online Banking

People who bank online have a higher level of customer satisfaction then when they use other online financial services like credit card sites and investment sites,  according to a new study by ForeSee Results and Forbes.comThe study, which uses the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI), found that online banking scores 82 on ACSI’s 100-point scale. Credit card and investment Web sites both score 75.

Bad Content Equals Bad Sales

What I like about Jakob Nielsen’s posts most is the grumpy-old-man-ness in the underlying tone. It makes me almost think he’s family. But along with the why-doesn’t-anybody-ever-listen-to-me attitude comes some sage-like advice. This time it’s about how bad content trumps other design flaws in terms of what’s bad for business.But before that, it’s about elevator buttons:   

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