3 Benefits Every Customer Wants

Every customer looks for 3 special benefits when they do business with you. They may not specifically ask for these benefits. But you're losing sales if you don't automatically provide all 3.

10 Tips for Email Etiquette

E-mail is frequently written quickly and often poorly. The tips that follow should help you to write e-mail that will be well received every time. 1. Pay attention to punctuation, spelling, grammar and capitals. how ofen do yoo receeve e-mail ritten like this!!!!! Many e-mail messages contain poor spelling and grammar, incorrect use of capital letters and/or poor punctuation. Such messages look amateurish and inevitably…

Successful ERP Implementation the First Time

It's not pretty out there. Companies have spent fortunes on ERP software and implementation only to find that business performance has not improved at all. These large investments and negative ROIs have created a whirlpool of controversy, rampant company politics and even a number of lawsuits. The trade press has reported many negative ERP stories, and even annual reports have pointed the finger at ERP…

What Makes A Great Web Design

When I was a young and inexperienced web designer, I was once asked what made a great web design. I blithely responded with something like "lots of cool graphics and moving objects!" I cringe when I remember this particularly dreadful moment in my life. My real concern, however, is with aspiring web designers today. I am an avid participant in online discussion forums and hear…

The Reporter Called! Now What???

You've sent the press releases and after what seems like an eternity of waiting, you finally get the call! The call that says, "Hey, we loved the press release and think there is a story to be written!"