Answering Customer Service E-mail: Five Errors to Avoid
We're turning our focus this new year to customer service e-mail messages, those "answers" we receive in our inboxes when we write…
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We're turning our focus this new year to customer service e-mail messages, those "answers" we receive in our inboxes when we write…
When small businesses fail, the wreckage is often assigned to undercapitalization, among other mistakes. Seldom is failure attributed to a lack of effective communications that might have modified the behavior of sales prospects in a positive way, thus averting bankruptcy.
One of the things that my partner Shane and I do is work with businesses helping them increase profits. Shane addresses areas like systems and sales and I overhaul their marketing.
Your Website offers your business a unique benefit you may not be aware of -- valuable information about your visitors is captured in the site log files. If you know how to interpret this data, you can use it to improve your visitors' experience, build site traffic and increase sales.
In any circumstance you can be the one to spread light. It comes from your decision within. You choose what you show to the world, don't you? You also choose what you reflect. You are powerful.